Empathetic communication for the sake of ourselves, our families, and the world.

What advice do adolescent psychologist Lisa Damour, ex-FBI hostage negotiator Chris Voss, and Buddhist expert in nonviolent communication Oren Jay Sofer share? When it comes to communication, their perspectives seem remarkably similar.

All three experts lead with the same premise: In any situation, we choose to act or speak in whatever capacity we have to understand and show empathy. This creates a connection and steers what comes next. Skillful communication is the key to navigating moments with family, friends, and even people we don’t like all that much.

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