It’s been a terribly busy time at work for your best friend. You get a call, panicked, that it’s her husband’s birthday and she not only forgot to pick up the gift, she never made a dinner reservation. She says to you, I’m such an idiot. I always make a mess of everything. And what’s the first thing you reply? It’s fine, everyone makes mistakes, let me make a few calls and let’s find you someplace to go to dinner. You offer endless reassurance, care, and compassion..

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